Refund Policy
At Royal Reality™, we take pride in delivering high-quality handcrafted products.
Due to the unique and handmade nature of our items, we do not accept returns for change of mind.
However, we will gladly assist you in the following cases:
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with clear photos of the product and packaging.
Lost Packages
If your order does not arrive within the estimated delivery time, please contact us and we will investigate the issue.
Incorrect Items
If you receive the wrong item, we will arrange a replacement at no additional cost.
We are committed to resolving any order issue fairly and promptly
Important Notes
• Items must be unused and in original condition
• Do not return any item without contacting us first
• Unauthorized returns will not be accepted
Contact
If you have any questions about our Refund Policy, please contact us:
📧 [email protected]
🏢 312 W. 2nd St, Casper, WY 82601, United States